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Emergency Care

We are not an emergency service and due to the nature of our business, mobile emergency provision is unlikely to provide the best possible care for your pet. Should your pet present collapsed, struggling to breathe, or bleeding profusely, please take them straight to the nearest Veterinary Clinic.

 

If you require guidance during our operating hours please contact us directly on 07362 485071. Following triage we can direct you to one of our partner practices in order to provide your pet with the highest standard of care. We recommend that all clients familiarise themselves with their nearest day clinic and 24-hour veterinary hospital in case of emergency.

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​However, if an urgent  situation occurs while we’re closed, rest assured that your pets’ needs are still  covered through our partnership with Vets Now who provide our out-of-hours and  emergency service. You can reach them on 01733 601514.

 

Your nearest Vets Now  clinic is Peterborough which is situated at 32 Papyrus Rd, Peterborough PE4 5BH. Vets Now is like an A&E service for animals. With a team of specially trained vets,  nurses and support staff, they specialise in out-of-hours and emergency care  giving you complete peace of mind. They’ve operated for over 20 years, and  respond to 200,000 pet emergencies annually. Nothing is more important to us than the quality of care we offer your pet(s), and  partnering with Vets Now allows us to provide the best treatment 24 hours a day,  365 days a year. 

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To learn more about Vets Now and their services, simply click here

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Note: Don’t forget that Vets Now responds to pet emergencies only. For routine cases like vaccinations and parasite prevention, you can contact us as normal during business hours. 

Opening Times:

Monday- Friday 08:30- 18:30

Evenings and Weekends subject to availability*

© 2025 by The Vet Van Ltd. Registered in England No. 16780927

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